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Q: How do I know it's charging? I have plugged it into the wall with the cord provided.

You should see a red light come on right above the sd card slot. It will stay on the whole time you have it plugged in. I was hoping it would go off when it is fully charged but it doesn't.

Q: Can use the lights only? i have a larger ion speaker that i want to use. i only need the light effect.

yes, turn on, and press LED button.

Q: Anyone have a problem with no sound coming from the speaker?

Hi dear, thank you for your communication with us.we noted your problem, and we will resend a new one.We tested some products, maybe there is a problem when its software is recording.

Q: how do I make the lights spin and change colors when the music is playing? When the music plays mine is stuck blue and doesn't spin

please press LED button (the light button of the item). LED light will be changed follow your music sound, when the song is low, it can not spin; when slience, it can spin and change colors.

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Have a Question? See What Others Asked

How do I know it's charging? I have plugged it into the wall with the cord provided.

Can use the lights only? i have a larger ion speaker that i want to use. i only need the light effect.

Anyone have a problem with no sound coming from the speaker?

how do I make the lights spin and change colors when the music is playing? When the music plays mine is stuck blue and doesn't spin

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

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Value for Money

Competitive prices on a vast range of products