Rowenta Iron Steamer for Clothes, Stainless Steel Soleplate, Iron with Retractable Cord, Black, DW2459

I was sent a used iron in a new package. The water tank had moisture in it (could be from testing at the factory) , the chrome accents were scratched and it looks like someone wiped down the base plate with a sponge because there is residue all over it. Also in the package there is a card that should be attached to the base plate for protection and it was just thrown in the box.If it was just the moisture in the tank I wouldn't think anything of it because of the water tested sticker on the tank but the other issues don't give me any confidence that I didn't just get a repackaged returned item.I could be wrong in my assumptions and it may just be a product of a lazy worker in the testing group but Id rather not take my chances on something that has the ability to grievously harm the user if damaged.Update: I have updated to 5 stars because it is a great product and the issue was resolved immediately. I was sent a replacement the next day which did not have any of the above mentioned issues other than moisture in the tank from testing which isn't an issue. The iron itself works great and I could safely recommend this product now.

I love my Rowenta iron. This is my second one I have had. My other one lasted well over 10 years. I read the reviews before purchasing and have to say it is very comfortable and I don’t have any problem with the location of the spray or steam buttons location. It doesn’t leak or spit water on my clothes. Wouldn’t buy another brand EVER again.

I had no idea what a good iron was until I spent a little money and purchased this. It is so great! It heats up super fast, irons incredibly well (I appreciate the weight so I don't have to press down too hard), doesn't get goopy (somehow, my old iron always got goop on it, which was a concern every time I had to use it due to the transfer concern), and shuts off automatically so you don't burn the house down. The steam function is fantastic -- no drippy water, just the right amount. Also, it looks really sleek -- like a serious piece of equipment. That's a minor point but these things are designed, and I appreciate the effort that was put into this one. I will leave it up to other reviewers to give a more in-depth analysis -- just wanted to put in my two cents based on decades of reluctant ironing until now.

I got a good price what can I say. It works fine and as described. It is heavy but that is expected. I problem is the dial which you have to turn forever to reach a high setting. Not exactly sure which the first half of the turn does. Guess it's no man's land.I really have not issues with the steam iron. It works. My comments are for those designing the product in what they can do to improve the product.

I love Rowenta and this iron is great! With this iron, you don't even have to iron both sides of your clothing because the steam is strong enough to straighten the opposite side that you're ironing. The retractable cord is an added bonus too!

I love this iron. Puts out some nice steam. Great quality the color is a lot nicer than expected. I can use it as an iron or a steamer. Even steam upright when clothes are hanging on a hanger.

Probably the Best Iron out there. Durability is there. The weight of it helps a lot because you don’t have to press it onto the fabric. You just let it Glide. The steam is strong! Professional level iron.. if you actually know how to use it properly.

It has always been a dream to get the Rowenta steam iron since 2020. Finally got it. Steam quality is as advertised. There is some water leaking out the holes every once in a while ( but I prepared myself for it as I saw the complaints in the reviews). What i didn't expect was for the water spray button not to be working. It was easy to press and all I heard was air so I pressed it continuously to see if pressure had to build up before the water started spraying but no success. Btw the water tank was full at the time of this attempt. The button for the burst of steam was had a bit of resistance when pressing and it works fine so i guess that's how the spray button should have felt. I am disappointed that the spray button is broken. Also, i wished they gave a container that would make pouring the water in the iron easier.