How do I tell the expiration date?

All our products are manufactured with a two year shelf life and we recommend use within that time frame. You also can call our customer service department at 800.445.2595 and your product name and the lot number located on bottom of container (letter followed by 3 digits.).

Is it a cream or gel? And is it thick or thin?

It’s more like a cream. It looks thick when you pump it, but it’s very thin on the face, like nothing is even there. I highly recommend. You can also mix a drop of moisturizer with it.

What is the percentage of retinol in this product

I contacted the manufacturer and they said you just multiply the product x by 0.1, so 10x equals = 10x0.1= 1% retinol, 5x equals = 5x0.1= 0.5% retinol, 1x equals = 1x0.1= 0.1% retinol. All the other ingredients are the same.

A much less expensive product is 15% retinol, so how can this pricy stuff be worth it with 1% or less?

I don't know I would have to look at the products and both bottles

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.