Xerox Phaser 3320/DNI Monochrome Printer

My year old Epson Workforce 1100 has pretty colors, prints on "any" size and type of sheet. My loyal and faithful old HP Series II was here before the dawn of time. They both print black and white docs at the speed of a Glacier. Xerox 3320 Phaser got me out of "Greenland," so to speak, and back to my office in North Florida. I was ready to spend a few hundred if necessary. Researched it. Bought it. So far so good. It has met or exceeded my expectations. I have tried many all-in-ones over the decades. Rich with promise, efficient, single footprint, yada, yada, yada, these machines prove time and again to be the proverbial "jack of all trades, master of One" if you're lucky. More often than not, such all-in-one machines are a master of None (of the swiss army knife solutions they claim.) Next on my list is a SINGLE FUNCTION auto doc feed scanner.

First, I feel that five star reviews ought to be reserved for a product that is exceptional. As a result, I rarely give one. I own a small law practice. We may print 1000 - 1500 pages a month per printer. Graphics are not a priority. Neither is color. Envelopes and business checks are important, both in quality and ease of use. The professional appearance and print quality are important. The speed to warm up and the speed of the actual printing is important. The quietness of the printer is important. The cost of the printer and the cost of replacement cartridges are important. All-in-one is not desirable at all. Wireless connection to the router is not significant since it would be hard-wired to the Secretaries desk top, but using a wireless router connection would be helpful when I want to print text messages or photos from a client's phone.When selecting a new printer I researched printers made by Xerox, Lexmark, Dell, HP, Brother, Cannon and Oki. The Oki we were replacing only lasted three years, but more importantly it was not user friendly when printing envelopes. My secretary drew a line in the sand on that manufacturer. Prior to the Oki she used an HP and was quite happy. It also lasted six years. Given the relatively low cost of a laser printer in this class, I replace the drum when it needs replacing only if the secretary is happy with the printer. Otherwise I order a new printer. We replaced the HP drum. We did not replace the Oki drum.The features are similar for all these printers if they are in the general price range and the general class. Eventually I went with Xerox based upon company reputation and the fact that it had the lowest per page cost.My secretary loves the printer. It has the speed she needs. It is relatively quiet. It doesn't have a large footprint on her desk. It does have some issues with envelope printing that are relatively minor and will likely iron out as the printer is broken in. It is low cost per page as advertised. But what really impresses her is the quality of the printing. She feels that this printer is hands down better than the previous HP and Oki printers. A month after installing it another secretary lost her printer. We ordered another Cannon without hesitation. I can't say it is better than the others on the market because neither I nor my secretaries have tried the others. But if I lost another printer in the future, I would definitely replace it with this model.

I have owned Epson, HP, both laser and ink jet, but this xerox has to be the worst printer I have ever owned. I have also owned a Xerox copier and used a Xerox print with the solid ink and they were both great machines. The print quality of this printer is good--I have no problem with that. That is the only thing that got this two stars instead of one. I use a mixture of paper sizes--standard 8.5 x 11 and the statement size (half page). I use the standard paper tray for the larger paper and the bypass tray for the half page size. The only way I can print half page is to pull the main tray out, turn the printer off and then back on. It will print a "Configuration report," but since the main tray is pulled out, it prints it on the half page--a waste of paper. It will then print the document I need on the half page from the bypass tray. I have to follow this process even though I change the properties before attempting to print. To print a full page I have to push the main tray back in and it will print it. Then the cycle starts over again to print the next half page.Update. This multi size paper thing has become such an irritant I have had to lower my rating. I am currently searching for another printer and will donate this one to some charity or just dump it even though it still prints.