Karcher K1800 1800 PSI 1.3 GPM Electric Power Pressure Washer with Turbo, 15°, & Soap Nozzles

When I started looking for a pressure washer, I fully expected to buy one with an internal combustion engine. However, a friend of mine had a Karcher that he was happy with and let me borrow it. I was skeptical of using an electic device in a wet environment, but it worked well and I was sold. The features on this Karcher tick off all my requirements and I'm quite pleased with the purchase.There were some delivery issues, however. The pressure washer I kept was the fourth one delivered to me. That's right, the fourth. The reason is that there was one thing or another wrong with the first three. One leaked from a hose connection point between the pump and the wand, one had badly mangled threads where the supply hose connected, and one leaked from within the unit. Judging from the condition of the delivery boxes, I believe the fault lies not with the Karcher manufacturing process but on the logistics and delivery end. Through it all, Karcher was excellent. The process for reporting the failure and getting another unit delivered was easy and they never changed me an additional dime for delivering the replacement units. While it was disappointing to experience these failures, and wait a couple of extra weeks to be able to use the pressure washer, Karcher's customer service was absolutely top notch!

**Update from 23 Feb 19 post**I left the original post from 2 days ago so that you can see the reasons for my rating change. As I mentioned on the 23rd, I called Karcher today to explain the issue as it happened in my original post. Jarvis at Karcher explained to me that my description of the problem shows that the “Unloader Valve” most likely failed. After getting my email address and asking me to pull the sticker off of the bottom of the unit, he told me that my unit would be replaced under the Rapid Replacement Program. He stated that once I fill out the form that he was emailing me, attached the sticker I removed from the unit, and emailed it back to him, he would forward it to corporate and that the entire process will take about 7-10 business days. I have to say that I was only on the phone for 3-4 mins for the entire process. A+ customer service, so thank you Jarvis! Products sometimes fail, but Jarvis made sure that Karcher was doing everything in their power to make things right. I posted 1 star the day of the failure, but thanks to the quick resolution, I am changing my rating to reflect the product itself as well as the excellent customer service!Product “was” fantastic. Ordered through Amazon on 20 Feb 2018. Was using today, 1 year and one day after it arrived and something went wrong. Let go of the trigger and the pressure washer reduced to about 70% spray. Thought was the wand assembly went bad, but when removing the wand, water is still “shooting” out of the hose assembly. Super frustrated with the timing of the failure vs. the warranty. I will be calling on Monday morning.

Great functional design, better hose real, better power-cord wrap, better foundation balance thus doesn't tip over like my older Karcher K5.540. However, the Turbo Nozzle is nothing compared to the older Karcher Dirtblaster Spray Wand. And my older Karcher Deck and Driveway Surface Cleaner, T250 worked perfectly with the K5.540, but the Karcher 8.755-848.0 Hard Surface Cleaner for this rig (with its newly adopted universal connectors (I prefer the older Karcher ones) tore up my wood deck! Its jets are too strong for anything other than concrete. But the REAL reason this rig only gets 1 star is the epic-fail design of the CFI circuit breaker of the power cord; it constantly overheats and shuts the rig down by breaking and turning off the rig time-and-time again! Gah! Even after being left to cool down overnight! I thought I had a faulty unit, so I returned the first one that I got at Home Depot and re-purchased it on Amazon, but nope; same thing; it keeps shutting down by breaking the circuit in the power-cord. I NEVER had this happen *once* with my older Karcher K5.540, ever! Even after HOURS of running it! So I returned this rig again and bought the newer Karcher K5 Premium Electric Power Pressure Washer, 2000 PSI, 1.4 GPM. Hopefully it will work as well as my old K5.540 (which is still running BTW after four years, other than the on/off switch being iffy-connection-faulty (I just leave it at the “on” setting and unplug it to turn it off) and the soap dispenser stopped working after two years in hard service). DO NOT BUY THIS RIG!

This pressure washer suits my needs very well. I planned to use it for light duty jobs around the house. Pressure is more than adequate for that. If you read the directions about bleeding air by letting water run for a minute before you start the pump, the automatic pressure sensing works fine.My only source of aggravation is the hose reel. With the lightweight construction of the unit and the light and stiff hose, getting the hose to pay off the reel without dragging the unit around is more trouble than I like. The memory of the stiff hose causes it to coil back onto the reel when you pull it off.That aside, it works well. Choose your nozzle wisely to avoid stripping the paint of stain off whatever you are washing.