Hayward SP1592 PowerFlo Matrix 1 HP Above-Ground Swimming Pool Pump

I can't believe it ... have used Hayward equipment for years. Have only gone through one Hayward pump since 1995 ...***This PowerFlo Matrix stopped working after 3 weeks.*** Started to have problems switching it on 3 days before it wouldn't turn on at all. Went to Hayward's Web site for warranty repair information and **couldn't find any** and there is no phone number anywhere to even call them; contacted the "authorized repair" dealer listed on Hayward's site that was nearest me and they were rude and refused to fix the pump and said, and I quote "what's in it for me? I don't get any money for fixing something you bought on the Internet." I contacted another "authorized repair" dealer who said he would fix it, but it's still sitting in his shop.I couldn't even find a phone number to call Hayward anywhere on the instruction manual or on their Web site.Will try to contact them via their "Contact Us" form and try to send it back for repairs ... and pay for shipping ... and it will take weeks ... and in the meantime I am forced to buy another pump because my pool can't sit without the water being circulated and filtered.***UPDATE***: MEA CULPA! I did use the "Contact Us" form to contact Hayward. I was thrilled when I got a response very early the next morning apologizing for the problem and telling me to contact the vendor (I bought the pump via Amazon from In the Swim) and they would immediately ship me a new pump. To both Hayward's and In the Swim's credit, that's exactly what they did. Scott at Hayward provided me with Hayward's phone number and also cleared the way for In the Swim to ship me a new pump. It is supposed to arrive within 1 to 4 business days. I should have contacted Hayward sooner because it's possible my pool will have to sit through another weekend with no pump or filtration.So I upgraded my review from 1 star to 3 stars; the pump was absolutely fantastic while it worked - but it should not have broken down after only three weeks of use. I hope the replacement pump lasts me for the years that my previous Hayward pumps have. But I have to say that the customer service I received from Hayward, once I contacted them via their Web form, was superlative, as was In the Swim's.***UPDATE APRIL 2012***: I received the replacement pump in ONE day. Installed it, it ran all summer (through October 2011) flawlessly, circulated the water through my filtration system much better than the old, overpowered pump, pool was cleaner and filter cartridge MUCH dirtier (good thing). Will be opening my pool in a month, expect the pump will continue to work. Looks like I got a lemon the first time around ...***UPDATE JUNE 2012***: Opened my pool 1-1/2 weeks before Memorial Day. Pump has performed flawlessly after being stored in shed/poolhouse over mild winter. At this point I believe the quality is still good Hayward quality, but that quality control has suffered in recent years (as it has pretty much everywhere). Based on the easy and speedy exchange of the initial "lemon" I received, the great performance I've had since, and the pricing for the features and performance, I WOULD DEFINITELY RECOMMEND THIS PUMP. When the time comes that it breaks down, I'll report that here.***UPDATE AUGUST 2013, IT BROKE DOWN AFTER 2-1/2 YEARS*** OK, I've reconsidered my "definite recommendation" of this pump and downgraded it to 2 stars ... Oy. A couple of weeks ago, I flipped the switch off in order to remove the automatic cleaner (which is pressure-side). When I switched the pump back on, it hesitated before kicking on. "Uh oh," I thought. Then I realized I needed to clean the skimmer basket before running the pump, so I switched it off again, cleaned the skimmer basket, and when I went to turn the pump back on, my "uh oh" turned into swearing. The motor hummed, but did not kick over. No pumping. I let it rest up, tried again, hum no pump.The next day, I consulted the owner's manual, which did include this problem in its "Troubleshooting" section, with some cryptic remarks about the "centrifugal switch" being stuck in the "open" position. No explanation about what this mystery switch is, where it is, etc. I did a lot of searching on the Internet and read descriptions of this switch, which didn't help when my father and his PhD in Electrical Engineering (seriously) could not figure it out after opening the back of the housing and looking at the electrical stuff in the back end. Because it was the Labor Day weekend holiday (with no pump, yay), the pool repair shop I use would not be able to look at it until the following Tuesday, so the pump sat. On Tuesday, I tried it again and it still didn't work.In our efforts to remove it to take it to be repaired, the fitting between the pump and the filter broke off *inside of the pump housing.* It was "user error" and I was not the user. I am to be commended for not slapping the "user" about the head and neck (because I kept saying "that's not right, please don't do that, you're going to break it" and words of that sort ...).So the pump, with its broken-off fitting, went into the back of my station wagon and off to be repaired. Two days later (so it's been a week since the pump has run, ruining the end of the swimming season for everyone), I got a phone call from the repairman who told me that ***the pump was running fine.*** However, the broken-off fitting would be difficult to try to remove and pricey to replace. Two days later, I got a call that the repairman had been able to remove the broken fitting, but that some of the pump housing threads had been nicked in the process, which might mean the fitting would leak, in which case I would need to spend another $45 on a replacement housing part. When I went to pick up the pump, the repairman demonstrated that the pump did, indeed, pump just fine. I paid the piper and took the pump home and a) the fitting leaks like a sieve and b) it is stuck again in the housing so removing it will most likely break it off inside the housing again and c) the pump has continued to run (a week since it was reinstalled).The repairman hypothesized that ***the pump was jiggled around in the back of my station wagon and this jiggling "magically fixed" the problem.*** Or that my station wagon is magical. In any event, MAGIC was involved. (Cue the Beatles and "Magical Mystery Tour" which will not stop running through my head like a huge burrowing ear worm. Or that "oh oh oh, it's magic, you know, never believe it's not so" song ...)This past week, every time I turn the pump on, I hold my breath. This is no way to live. This is ridiculous. Since the repairman could not replicate the problem, he couldn't fix it. I have no idea when the pump will fail again and when it does, I will probably have to break off the fitting to get it ***into the back of my magical station wagon so I can drive it around and have it magically fix itself.*** Since the swimming season is almost over, I've decided to let it run even though the fitting leaks. When I close the pool, I'll attempt again to remove the fitting and then decide what to do. I am having trouble deciding if the repairman put the fitting in crooked (a distinct possibility and long story to explain why I think this), or if the housing threads are now too damaged and I need to order another housing part, or what I'm going to do. If I have to replace the fitting again, as well as the housing part, then I will be $110 into fixing things that broke trying to get the broken pump uninstalled to take it to be fixed and then not having fixed what broke in the first place which was the pump itself which now magically works but could conk out again at any second because it was never really fixed so I'll have spent a lot of money fixing everything but the initial problem and oy oy oy vay.So, in short, this pump lasted 2-1/2 years of summer-only use before breaking down in a manner that required it be driven around in a station wagon to get it pumping again. It was not on a timer, so it wasn't switched on and off multiple times every day. I don't trust it to continue running. If I'm going to have to spend $110 on it and am still very very worried that it will conk out again any minute, then I might as well buy a cheap cheap pump to replace it ***because if this expensive pump is only going to last 2-1/2 years, then why not buy a cheap pump that I also might have to replace every two or three years - I will save a lot of money!!!***In researching pumps to replace this one (which I thought I might have to do before it took its ride in the Magical Station Wagon), I discovered that it is ***the highest rated above-ground pump on the market.***Sigh.I will continue to update as time goes by ...***UPDATE JUNE 2014***The pump started up fine and has been working fine for the past two weeks. The "feet" of the pump, the parts that screw to the base on which the pump and filter rest, are rusting. But the pump is working as of today (June 11, 2014).

The pump arrived sooner than expected and in good condition. I needed a horizontal output so I had to switch it from vertical. It requires a little work and the instructions could be better but you don,t have to be a mechanic to figure it out. It was easy to install with little to no changes in plumbing. I found the volume of water moved by the 1 hp pump to be about the same as the 3/4 hp it replaced. The pump is quieter than the old one and could be made even more so if I could get all four mounting screws to align with my base. My only complaint and the reason I did not rate it five stars is that the shaft seal leaked from day one.My old pump was doing the job but the seal was bad and I could not identify the model to get a replacement seal. So I have a new pump but still have a leaky seal. I will let it leak the rest of our short season then repair it this winter.The large trap with the clear view cover is a nice feature.

We ordered this as a replacement for a Hayward pump that died. The first one we received was cracked and we had to send it back. This item is heavy and with very little packing in the box. The box had a hole in it when we received it from federal express. When we went to return this, Amazon told us they couldn't ship out a new one until the old one was returned, which would have taken, awhile. We ordered another one so we could get it quicker. We received a credit about 7 days later for the broken one. The pump was easy to install. It circulates the water wonderfully. You can feel the pressure when you put your hand over the return inlet. It was a lot stronger than our previous pump. We took it inside in the fall to protect it from the freezing temps.

This is a great pump, works really well and has a larger strainer basket than our old pump. This pump seems to be sealed from the elements pretty well which will hopefully prevent rusting, which happened with our old pump that developed a short.Four Seasons Pool Supply has absolutely excellent customer service. In Massachusetts we are required to have a twist lock cord and a three prong was sent to me. Four Seasons reimbursed me for purchasing a Hayward twist lock at a store near me. Some of the best customer service I have experienced on Amazon.

I purchased this pump because ours stopped working suddenly. It came in the vertical position for outflow. But thanks to reading the reviews here, I knew that there was not a button to push. Rather it is a notch that needed to be pushed in to turn it to get it positioned to horizontal. The notch was a bit tough, but with the use of a flat head screw driver, this task was made easy. Thanks to Prime, I had this item within 2 days. My local pool company was also selling this pump, but they wanted $270, plus it was on back order for 1 week. I save over $100, travel and wait time, by ordering through Amazon. This unit is very quiet. The first day it was going, I checked the pump many times to make sure it was on. Other features - it has an off and on switch. It comes with a basic 3-prong electric cord.

I bought this paid for two day shipping got it in one day.This is a really good pump easy to replace took 1/2 hour just be sure to wrap all connection with plumbers tape.It has almost twice the flow of my old pro line pump it is quiet and I like the large stainer basket and lid Nice I do use lube on the lid and use a rubber mallet to gently tap it tight and use to untighten. Hayward SP1592 Power-Flo Matrix Above-Ground Pump 1-Horsepower with Cord. Update it is april 2022 and I am getting ready for the season my pump is still running smooth and quiet and no leaks at the c clip someone was trying to say I have the proof it never leaked and I even take the c clip off every winter and this pump and filter sits outside uncovered all year long. I even forgot one year to drain the strainer basket and it cracked . I glued it back together with epoxy glue and it held.

Works perfect with our above ground pool and sand filter! Pool looks great and very little sound.

Item as described. Very fast shipping.

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