Kirloskar Star Chhotu 0.5 HP Automatic Pressure Pump

Good product

I bought this pump on 14 May 2023. It initially worked well even though the installation process is more convoluted than I thought. After a few months the pump stopped working (it was still under 1-year warranty), and when I contacted kirloskar customer care I was assured that a technician would visit and rectify the problem. 6 days went by and nobody showed up. I called the customer care again and was asked to contact a company technician, who flatly refused to help me. I was then asked by the customer care to send the pump to their dealer (located 20 kms from me) for inspection. I did that and was told by dealer that the company is refusing warranty (??). I contacted the customer care again and was provided contact details of the state zonal manager (?). He turned out to be more helpless than his technician. I have now decided to buy a new pump instead of going through all this non-sense. Pathetic company with even worse customer care. Please think twice before buying this company's product.

Perfect

The pump is enough for the entire house, and can easily work for 2-3 bathrooms as well as kitchen.Excellent if you do not have water pressure in the bathrooms, specially at the upper floors due to the water tank set-up. The automatic motor works pretty well and switches on and off on it's own when using the taps etc. Please note that it will require additional cost to install the pump since it requires pipes, fittings etc..

Very nice product. After using several month still its working without any problem. Excellent product simply buy

I have using for one year now. But the automatic function stopped operating after 8 months of smooth operation. I called the Kirloskar customer support. The service engineer came and told nothing can be done for it. I was advised to giving a starting push on the fly wheel, every time I wanted the motor to run. My repeated request to the service engineer to check the motor by opening it, did not yield any result. Bad post sales support.

My geyser was not giving water even not a single drop just after installation now everything is like a jet pump. So happy now... Using this in two bathrooms good pressure easily on off and easy installation paid 1500 for installation 5000 rs of raw items for pipe fittings and 4500 rs pump

I bought this back in 2022, and the product is no longer working. When I contacted Kirloskar for serviving, they mentioned its not their product but an assembled piece sold on Amazon. Really amazed by listening this. Had I know that the service would be denied in future, I would have never bought it. There is no way to contact the seller as well.