Eat Smart Eat Smart Precision Tracker Digital Bathroom Scale (ESBS-61)

Update:I'm impressed, I got a call from owner himself (Bill) to help me resolve issues I had with my scale - I've never had this kind of excellent customer service with products that I have bought. For such a low priced item this small company goes out of their way to keep customers happy - kudos to them!If you're looking for a good scale for your money, this one is it. I've had an unfortunate experience early on with its precision reliability but seems like I might have been demanding too much from a bathroom scale. (The scale has 0.2 lb resolution but seems like bathroom scales don't always have that 0.2 lb accuracy.) Make sure that your batteries are relatively new and that you tap on it to "zero" it if you're having issues of the scale showing unexpected weight. Put it on a hard surface (I have wood flooring but I put my scale on a large hard granite tile and I don't move it). The loadsensors in this unit may have "memory" so if two people with very similar weight get on it, second person might not see much (or any) difference - this might be a common characteristic among digital scales.Original review:I have been using this bathroom scale since early February 2014, I bought it from Amazon. It has average precision & resolution (0.2 lb) and it worked great for the first two months. Starting with mid-April, I started noticing that the fraction reading was quite off (for example, first it would tell me 186.2lbs and then after a few seconds if I weighed myself again, it would tell me 186.8lbs.) Things started getting worse after April, I would have to "zero" it often. I am an Electrical Engineer working in medical devices industry with load sensors so I have a very good knowledge on them. They all degrade over time, some slower than others depending on how they are made and material used. But the software in them is supposed to measure the DIFFERENCE using "zero"ed weight so that it would still work decently. This particular scale is rated for up to 400 lbs and I'm not even half of that so it is hard to believe that my weight deformed the load sensor that much in only a couple of months. Essentially its been a dead-weight for the past 6 months because the weight reading is very unreliable, even after using brand new batteries. I went back to using mechanical scale which doesn't give me same resolution but at least I can reliably compare current weight against yesterday weight. This unit was only $30 dollars (cheap) and it lasted 3 months so I'm not sure if I'm too disappointed with it. If it had lasted at least 6 months I'd have been very happy with it, mechanical quality/large LCD with backlight/etc are quite nice. Just their "auto-calibration" and "calibration" are lousy, not sure if its because of their software or because of load sensors.

I purchased this scale because I have been going to the gym a lot recently and have found that the scale they offer in the locker room is not the best quality. It is an OLD dr.'s office type scale with the bar you move the weight markers side to side on. The stem on it wiggles and wobbles and with hundreds of people on and off of it every day, I wasn't so sure it had even ever been calibrated, or how often it was.I ordered the scale along with two other items (on two separate orders by the way) and noticed a tracking number email was sent to me for all three items in two different emails with the same tracking number. made me a little nervous, but normally never have a problem with anything from amazon and if i do they always make it right, so i thought nothing else of it. I did receive the package in the next few days and when i went to pick the box up it felt like it was going to crumble just from touching it. I thought that probably wasn't a good omen, but opened it up and it was in one piece and thought it might be okay. I was wrong. I read the instructions (which are very easy) to make sure it was calibrated, and we tried a 25lb weight on it. it read 24.8. okay well the review does say it is correct to within .2 lbs, and who knows if the weight we have is "exact". my fiance weighed himself. I weighed myself and we moved the scale to put it on the counter to take upstairs and all of a sudden the screen shows 4.6 with nothing on the scale. I thought it was a fluke. we 'recalibrated' and tried again... my weight was off by a whole pound that time. (in 10 minutes). i moved it upstairs to the bathroom and had the same 4.6 show up. the next day we recalibrated again and i weighed myself it showed a weight that was off by another pound from the night before when i got it. I didn't think much of it and went to the gym. i came home and figured i'd try again. this time it told me i was a full 2.5 lbs lighter... while i love the idea that i could drop weight like that... not the case. so i called and amazon said that i could return it, but because it is sold by a third party market that I would have to buy the same scale again for a replacement and just wait for the credit to show up on my account. understood. issued me a return label, dropped it off at UPS and ordered another.got the second one... i got it and the same problem with this one... only this time it was showing 4.6 AND 4.8 at times when nothing was on the scale. I was starting to think it was something that should happen but didn't see any instances of this on the EatSmart website in the FAQ section. I weighed myself at night when i got it and it told me I was 2 lbs heavier than it told me i was previously with the last weigh of the other scale before i returned it. I weighed myself in the morning today... 2.3lb difference again... If it didn't seem to fluctuate so much between readings and seemed more consistent, maybe i could live with it, but when you are trying very hard to monitor yourself and get an accurate reading this scale just isn't working for me.I got this one because of all the eatsmart scales it seemed to be accurate (per all the wonderful reviews) without the logo emblazoned on the front of it which i wasn't such a fan of, as well as the fact that it has between 4 and 5 stars with over 5,000 reviews. I REALLY wanted this one to work. I liked the design of it, it didn't look cheaply made, loved the easy to read display and the fact that there wasn't a logo on it, it wasn't too big etc. But after the two possible 'lemons' I just don't know if I can stomach trying to order again, and have it possibly show up like that for a third time and have to figure out how to find time to return a third. Really wanted this one to be 'it'.very happy to hear so many good reviews for others though! wish i was able to get a working one of this guy. not sure if it was just being knocked around in shipment or what. better luck to everyone else who orders though!***UPDATE!!!***:about 20 minutes after writing this review I received a phone call from the vice president of EatSmart. He was fantastic! He explained to me that if the scale was on and it was picked up and put down that the scale would most likely show something around 4.7 because that is how much the scale weighs itself, but that there should be a C that shows up after it. When it turns of and you press on it again it should just show a 0.0lb. He explained also that it had to be on a flat surface, and I told him it definitely was because it was on our pergo flooring. unbeknownst to me, they sometimes measure inconsistently with pergo or vinyl/linoleum tiling because they are cushioned! those were the two surfaces that I was using it on. He went on to tell me that the 12" ceramic tiles you can get from home improvement stores can be placed under the scale for a more accurate reading. He wanted to trouble shoot with me when i was at home in front of the scale but i had already sent the first and second one back. He told me he would send out a new one to me, and even enclose a tile. ARE YOU SERIOUS!?!?! what incredible customer service!!!!I received my new scale yesterday and have used it a few times and it is MUCH more consistent!Thank you EatSmart!!!! I can confidently say that I am totally satisfied with my new scale and have already told my friends about it, one friend who just bought one too!