The mask does not keep contact with the areas around the eyes even after pressing into shape. Any solution for this?

They actually do, the gel side needs to make contact with your skin. I keep mine in the fridge.

Is it safe to keep in the freezer overnight?

Hi, it is recommended to place the desired item in the freezer for at least 60 minutes before using it. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. Always refer to the provided Instruction Manual before using this product.

Can I put it in the freezer?

Hi, yes, you can. For maximum effectiveness, it is recommended to place the desired item in the freezer for atleast 60 minutes before using. Manipulate in your hands to ensure that the mask/pad is flexible and cold but not completely frozen. If frozen solid, allow time for the gel to soften. Always refer to the provided Instruction Manual before using this product.

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Description

❄️ Chill out in style — because your eyes deserve the VIP treatment!

COMPLETE REUSABLE SET - Includes 2 gel pads and an insulated thermo-bag to keep your mask cold longer—ideal for home or on-the-go self-care.
ICE COLD REFRESHMENT ALL DAY - Experience a revitalizing chill that instantly reduces puffiness and dark circles, perfect for morning and night routines.
ELEVATE YOUR SELF CARE RITUAL - Transform your skincare routine with a spa-like cooling experience that promotes relaxation and rejuvenation.
CUSTOM FIT FOR MAXIMUM COMFORT - Elasticated straps ensure a snug, personalized fit that stays put, letting you relax without distractions.
ENHANCED COVERAGE DURABILITY - Upgraded nose-gap design and thicker fabric edges deliver superior under-eye coverage and long-lasting comfort.

The Medi Grade Cooling Eye Mask features a soft, lightweight gel design with adjustable straps and enhanced nose-gap coverage for superior comfort. It comes with two reusable gel pads and an insulated thermo-bag to maintain cold temperatures longer, making it perfect for reducing puffiness and dark circles during your morning or night skincare routine.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.