Does this product have a manufacturers warranty?

According to the book there is a one year limited warranty.

I cannot find replacement pads for this model. Anyone have a link?

Genuine replacement pads are sold here on Amazon by SharkNinja. Search for: Shark Touch-Free Dirt Grip Washable Pad (XTP184). They are pretty expensive, considering they recommend replacement every 20 wash cycles. As far as I can tell, there are no off-brand replacements for the pad. There are pads that are similar, and may work, but they are for other models of Shark products.

Is it meant for use with only water ? No soap of cleaner of any kind ? Do you need to soap the floor first ?

I use distilled water and add a little white vinegar. It helps to keep the lines clean and gives extra cleaning power to the steam.

Does this not have a stand or a way to maintain upright?

For my steamer I have a big round hook shaped hanger, it’s perfect for the steamer, the extra head, keeps it handy ready to use. You can get these hanger/hooks BB&B or on Amazon. They hang from any rack-I have two in my utility/other closet for this. Use them to hang purses in my bedroom closet, they hold a lot.

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✨ Elevate Your Clean Game! ✨

EFFORTLESS CLEANING - Transform your cleaning routine with the Shark Lift-Away Pro's 2-in-1 design, making it easy to tackle both floors and above-floor surfaces.
SMART STEAM CONTROL - Choose from 3 intelligent steam settings to customize your cleaning experience, whether you're dusting, mopping, or scrubbing.
STEAM BLASTER POWER - Blast away stubborn messes with the powerful steam blaster feature, ensuring no dirt stands a chance.
INTELLI MOP TECHNOLOGY - Experience the future of cleaning with the Intelli-Mop head that allows for touch-free pad attachment and release.
DUAL SIDED DIRT GRIP PADS - Maximize efficiency with dual-sided pads that capture dirt and grime, giving you double the cleaning power.

The Shark Lift-Away Pro Steam Mop is a versatile 2-in-1 cleaning solution designed for both floors and above-floor surfaces. With its powerful steam blaster, Intelli-Mop technology, and dual-sided dirt grip pads, this steam mop offers an efficient and customizable cleaning experience. Weighing just 3.18 kg and featuring 3 intelligent steam modes, it's perfect for tackling any mess with ease.

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Brand	Shark
Model Number	S3973D
Color	WHITE
Product Dimensions	30.48 x 30.48 x 130.05 cm; 3.18 kg
Capacity	500 Millimeters
Power / Wattage	1.5E+3
Voltage	110120 Volts
Special Features	Mop
Item Weight	3.18 Kilograms

SharkLift-Away Pro Steam Mop with Handheld Steamer, 3 Modes, Steam Blaster, Intelli-Mop Head - For Floors, Above-Floors & Garments

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