The paper towels we purchased with it (which was recommended to go with) keep getting caught and are ripping. Are we doing something wrong?

Double check that you are not pinching the towels in between the front cover and the plate mounted to the wall. I had this issue a couple of times.

What is the best paper towel brand to use in this product?

Any brand works, we use the multifold napkins from Costco

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✨ Elevate hygiene with style and security! 🔐

SPACE SAVING WALL MOUNT - Free up countertop space with effortless installation.
SMOOTH EDGE SAFETY DESIGN - Protects hands and towels with polished corners.
MASSIVE 300 TOWEL CAPACITY - Less refills, more efficiency for busy environments.
SLEEK GOLD STAINLESS STEEL - Elevate your space with rust-resistant, easy-clean luxury.
VERSATILE HIGH TRAFFIC USE - Perfect for offices, hotels, airports, and more.

The VANNSOO Gold Stainless Steel Paper Towel Dispenser combines premium rust-resistant materials with a large 300-sheet capacity and secure locking mechanism, designed for high-traffic professional spaces. Its polished edges ensure safety, while the wall-mount design saves valuable counter space, making it an essential, stylish upgrade for any modern facility.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

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Manufacturer	VANNSOO
Model Number	WS-1207W-GOLD
Package Dimensions	29.4 x 27.7 x 11.4 cm
Material	Stainless Steel
Color	gold
Size	300 C Fold / Multifold
Package Weight	1.28 Kilograms
Batteries Required	No
Batteries Included	No
Material Care Instructions	Please use cleaner made specifically for stainless steel. Do not use high acid cleaners such as window/glass cleaners, Wipe off excess water with a clean damp towel and let the paper towel dispenser air dry
Brand Name	VANNSOO
Country of Origin	China

Commercial Paper Towel Dispenser Wall Mount Tri-Fold / Multifold / C-Fold Stainless Steel Paper Towel Holder Hand Towel Dispenser with Key (Gold)

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