Is it normal for the power bank to recharge slowly?

The 10,000mAh power bank typically recharges in 2 hours and 23 minutes. We recommend using an original 20W or higher PD charger for optimal charging speed.

Is it normal for the power bank to get slightly warm during use?

Yes, it is normal. The product meets safety standards with a maximum temperature rise of 118°F (48℃).

How can I estimate the number of charges for my device?

To estimate charges, use this formula: (Power Bank Capacity × 0.7) ÷ Device Battery Capacity. For example, an iPhone 15 Pro with 3,274mAh can receive about 4.27 charges from a 20,000mAh power bank (calculated as (20,000mAh × 0.7) ÷ 3,274mAh).

Why does the power bank sometimes not charge when multiple devices are connected simultaneously?

This power bank supports multi-port output with a maximum of 5V/3A, 15W. When using the built-in cable with either the USB-A or USB-C port, the output voltage is 5V. Please confirm that your devices support 5V charging.

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🔋 Stay charged, stay ahead—power that moves with you!

TWICE THE JUICE - 10,000 mAh capacity delivers at least two full charges for your smartphone—perfect for on-the-go power.
COMPACT POWERHOUSE - Sleek, portable design fits seamlessly into your bag—travel-ready and always within reach.
POWER UP IN A FLASH - 30W fast charging slashes downtime, keeping you connected and productive.
APPLE APPROVED SAFETY - MFI certification guarantees safe, reliable charging without risking your device’s health.
DUAL CABLE CONVENIENCE - Integrated USB-C and Lightning cables eliminate cable clutter—charge Apple and Android devices effortlessly.

The Anker Zolo Power Bank combines a robust 10,000 mAh battery with 30W fast charging and integrated USB-C plus Lightning cables, offering seamless, certified safe charging for both Apple and Android devices in a compact, travel-friendly design.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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Item Dimensions L x W x Thickness	4.32"L x 2.58"W x 0.98"Th
Battery Cell Type	Lithium Polymer
Color	Pink
Recommended Uses For Product	Outdoor
Compatible Devices	iPhone 16
Voltage	5 Volts
Power Source	Battery
Number of Ports	2
Connector Type Used on Cable	1A1C, Built-in Cable L+C
Battery Capacity	10000 Milliamp Hours
Additional Features	Fast Charging

Anker Zolo Power Bank, Integrated Type C and Lightning Cable, 10,000 mAh, 30W Fast Charging, MFI Certified, Compact and Portable, Compatible with iPhone 11/12/13/14/15 and Samsung Series and

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