Can you please fix the bluetooth drops and bad anc? thank you. reviews on headfi show many issues.

Same issue as the set I just received- June 26 2022- loss of connectivity and the speed of play randomly changes. I am returning for a replacement because the audio is excellent. Hopefully the new set will work as intended. Thank you Amazon for making this so easy to exchange.

Can you use just one of these independently without the other, effectively doubling the battery life for phone call use on a given day?

Hi, many thanks for your enquiry. Yes, you can operate these in this way, if you wish. For further advice , please see our website FAQ for this product, or call 1 800 370 3740. Many thanks, Bowers & Wilkins.

Is the connection issues still happening? Can you use comply foam tips with these?

Occasional. It’s not distracting. You can use other tips

Volume ? i tried the klipscht5 & sennheiser momentum=not enough volume w/either.would like to skip a headphone amp

Hello, the Bowers and Wilkins PI7 headphones will have plenty of volume. Volume can be controlled by the app, smart device, or ear piece.

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Description

🎶 Elevate your soundscape, anywhere, anytime — because your ears deserve the best.

ADAPTIVE ACTIVE NOISE CANCELLATION - Automatically tunes out ambient noise so you stay focused, relaxed, or in the zone wherever you are.
INDUSTRY FIRST RETRANSMISSION CASE - Seamlessly connect any audio source and retransmit directly to your earbuds—perfect for travel and multitasking pros.
TRUE WIRELESS IN FLIGHT ENTERTAINMENT - Enjoy crystal-clear audio from plane screens without cables or adapters, redefining travel luxury.
IMMERSIVE 24 BIT HIGH RESOLUTION SOUND - Experience your music and movies with studio-quality clarity powered by advanced two-way drivers.
EFFORTLESS WIRELESS CHARGING VOICE CONTROL - Quick 15-minute charge for an hour of playback and instant access to your virtual assistant with a single button.

The Bowers & Wilkins PI7-WH are premium true wireless earbuds delivering unmatched 24-bit high-resolution audio with adaptive noise cancellation. Featuring an innovative retransmission charging case, they connect effortlessly to any audio source—including in-flight entertainment systems—making them the ultimate travel companion. With quick wireless charging and intuitive voice controls, these lightweight earbuds blend cutting-edge technology with sleek design for professionals who demand superior sound and seamless connectivity on the go.

Specifications

Headphones Jack	3.5mm jack in via USB-C audio cable
Model Name	PI7 White
Connectivity Technology	Wireless
Wireless Communication Technology	Bluetooth
Included Components	Wireless Charging Case
Age Range (Description)	Adult
Material	Plastic Rubber
Specific Uses For Product	Travel
Charging Time	15 Minutes
Recommended Uses For Product	High fidelity listening to music, travel and potential professional applications
Compatible Devices	Devices with Bluetooth capabilities and/or a 3.5mm audio jack or USB-C port
Control Type	Voice Control
Cable Feature	Without Cable
Item Weight	2.19 Ounces
Water Resistance Level	Not Water Resistant
Frequency Range	20 Hz - 20,000 Hz
Customer Package Type	Rigid, padded packaging
Style	In-Ear
Control Method	App
Number of Items	1
Controller Type	Touch
Audio Driver Type	Dynamic Driver
Bluetooth Range	10 Metres
Bluetooth Version	5.0
Carrying Case Material	plastic
Carrying Case Color	White
Earpiece Shape	Rounded Tips
Number of Power Levels	2
Series number	42560
UPC	714346336647
Special Feature	Lightweight, Microphone Included, Noise Cancellation, Universal Phone Control
Global Trade Identification Number	00714346336647
Manufacturer	Bowers & Wilkins
Model	FP42560
Model Year	2021
Product Dimensions	2.8 x 6 x 5.7 cm; 62 g
Batteries	3 Lithium Polymer batteries required.
Item model number	FP42560
Special Features	Lightweight, Microphone Included, Noise Cancellation, Universal Phone Control
Amplifier Type	Digital amps
Microphone format	Built-In
Microphone technology	4-Mic Array and cVc2
Power Source	Lithium Battery
Batteries Included	No
Batteries Required	No
Battery cell composition	Lithium Polymer
Cable feature	Without Cable
Does it contain liquid?	No
Includes Rechargeable Battery	Yes
Manufacturer	Bowers & Wilkins
Item Weight	61.9 g

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