In order to use RAINPOINT Home app, do I need to pair the sensor with a WIFI hub?

Yes, you need to pair it with a compatible WiFi hub (models: HWG023, HWG023WBRF, or HWG040) to enjoy smart features like low moisture alert, remote monitoring, data logging, etc. When not paired with the hub, you won't be able to use the app.

Why the moisture reading varies in different spots of a houseplant pot?

Due to factors like soil composition, the way you water, pot shape, plant root distribution, causing some areas to retain more moisture than others, especially if the pot is not evenly watered or if the soil has uneven drainage properties.

Why does my soil moisture meter reads dry even though I just watered my plants?

It could be due to several factors:1.Root bound plant;2.Too much sand or drainage-improving materials;3.Incorrect insertion of the meter;4.Faulty soil moisture meter;5.Hydrophobic soil;6.Using too little water.

Do I need to clean the sensor after each use like most of other soil meters in the market?

No, you can leave our soil meter in the soil and get real-time reading 24/7. As our sensor is designed to be corrosion-proof, that why it has much longer lifespan than others.

What should I be aware of when use soil meter products?

In order to get accurate result, aim for a firm,but not overly tight or loose contact with the soil. And also try to avoid forceful pushing, as this can damage the roots or the meter.

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🌿 Stay ahead of your plants’ thirst with smart, seamless soil sensing!

DURABLE WEATHERPROOF - IPX5 waterproof design built to thrive indoors and outdoors
COMPLETE PLANT CARE KIT - Includes pH test strips and screwdriver for all-in-one soil health management
PRECISION YOU CAN TRUST - Capacitive probe ensures long-lasting, rust-free accuracy
REAL TIME SOIL INSIGHTS - Auto-detects moisture every 3 minutes for instant plant care decisions
SMART REMOTE MONITORING - Connect via WiFi hub to track your garden’s hydration from anywhere

The RAINPOINT Smart Digital Wireless Plant Moisture Meter offers precise, capacitive soil moisture detection with automatic updates every 3 minutes. Designed for both indoor and outdoor use, it features IPX5 waterproofing and supports remote monitoring via a compatible WiFi hub (sold separately). This all-in-one tool includes pH test strips and a screwdriver, empowering millennial plant enthusiasts to optimize watering schedules and promote healthier growth effortlessly.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.