Panasonic - Wired or wireless telephone system with answering machine and one-touch call lock, 1 phone, KX-TGB850B (black)

I bought this phone for a friend who has a disability with her hands. It's easy to program and she loves the size of the buttons.

Purchased in July, therefore under warranty. In September, sound quality became so poor, neither phone calls nor answer machine recordings could be understood. The phone line for customer service is always busy and, when trying chat, was transferred to some outfit who , first of all, wanted money (maybe refundable, they said). I have gone back to my 20 year old AT&T phones. The sound quality is excellent and I shall never buy another Panasonic product.

Excelente producto, muy útil para las personas de la tercera edad ya que la pantalla tiene letras y números grandes. Esta perfecto porque puedes tener el principal en la sala y el inalambrico en una recámara.

The phones have been working great since we purchased them.

Not easy to install and setup. Difficult to enter names into phone book, couldn't find apostrophe, when looking for a letter or number if your slow the damn system shuts down and you have to start that entry from beginning. There were lots of other issues I found, this system is not user friendly especially for seniors who are not tech savvy. I just gave up entering my address book. Call display does not show the name of who's calling or area code, so confusing. What ever happened to the old fashion ring tone and jt 2ould be nice to set number of rings to a higher number, I'm anxold man with bad knees and can't walk fast enough to get to the phone in time. They say for seniors, only seniors who are healthy and tech Savvy.