Awnlux White Motorized Modular Retractable RV Awning Full Set Assemblies for RV, 5th Wheel, Travel Trailers, Toy Haulers, and Motorhome - RV Trailer Awning for Home or Camper - 11x8 Ft - Solid Black

Installation was easy with good instructions. I am a handy guy not prone to reading them but when I had questions it was not hard to get answers. There were 2 references. The only improvement would be on calculating the height position of the rails. I got it but that aspect could have been better. The adjustments for the limits was tricky at first but soon as I figured it out it went great. Awning is working good. It is awesome to be able to control from inside the motorhome without going outside as I mounted the switch on the cabinet by the door. I find the adjustment knobs for the height of the awning when extended work as long as there is no wind at all. The second there is any little gust the adjustment will slide. The pressure provided by the twisty knob is not enough to hold the position it was adjusted to in any kind of wind gust. Very disconcerting when it happens. I have added a small bungee strap to provide extra force to keep the adjustment in place with lite winds and obviously it has to be retracted for any moderate winds. Does hold better when only extended a little bit. If you want to get better wind resilience you will need to devise a way to secure the roller to the ground via a pole or strap when fully extended. I have seen that done with straps and screening. Overall not as good as others I have seen but this one was much more affordable and is a good product. Was actually not much more than a manual unit. Good buy I like it

The awning is well constructed and solid. I had a slight shipping issue so that's the reason for deducting one star. I replaced the screws for the mounting rail with shorter ones. I also didn't find the main screws that hold the arms to the RV wall were very good. I used another type of self-drilling screw. The instructions weren't great but they were good enough to figure it out. I slid the awning into the groove on the wall first then installed on the roller. Also you should lube the awning and the dowels with something ( I used Super Slick Slick Stuff) .FOLLOW-UP: After I got this installed I proceeded to bend one of the arms. This was purely my fault. My trailer has a latch on the rear that swings more than 180 degrees around to the side of the trailer where the awning was mounted. I closed the awning while the latch was in the way. The motor must have some serious torque because the part that bend was pretty beefy. I contacted Awnlux and sent pictures of the damaged part. They did charge me for shipping the replacement, but the customer service was excellent and the new part got to me very quickly. I'm raising my rating to 5 stars in response to fantastic service.

Better quality than most I have seen. The arms are heavier materials than usual with better fasteners and hardware too. I’m impressed with the 16’ unit I bought and installed myself. Easy enough for most mechanically inclined folks, even with the bad Chinese translated instructions.

first time installer. 3 days, 2 men, a woman & a small girl. We gotter done

I purchased this to replace an old awning I had on my LQ 3 Horse Slant. It is so easy to release the lock and hit the button to watch the awning unfold evenly and perfect every time. To close it up, hit the remote and again, you are easily ready to lock up things to leave camp. I LOVE THIS! FYI: Installation wasn't awful to accomplish but you should have some mechanical savy!

Prefect

The media could not be loaded. It was great while it lasted. 2nd motor failed after 1-1/2 years along with one gas strut. Customer service was responsive and asked for videos of awning in action. Once they reviewed video they said they would send a new motor (again) and a new gas strut if I paid $150.00 for shipping. Seemed fair so I sent the money. I only received the motor so I waited thinking strut would come in a separate shipment but no, it had never been shipped. Customer service contacted me and said, “you’ll need to pay another $150.00 to ship the strut”. I politely said no as I was originally quoted $150.00 for both the motor and the strut. As of today there has been no further communication from them, and still no strut. I now own a useless awning.

Installed awning and was good quality and design. Had an issue with the awning stopping at the open and closed position. Contacted the seller through Amazon and they contacted me back promptly and suggested a couple of things to try. When that didn't work they actually teleconferenced through my phone and walked me thru the connective actions to be taken. Wow, couldn't ask for more than that! Highly recommended.