Hausse Retractable 2 Story Fire Escape Ladder, 13 Feet

Q: If this is one time use only how can you use it to practice? Is it one time emergency use?

It is okay for test and practice, designed for ONE TIME use means that if you have used it for fire emergency escape, do not use it again. As the fire will cause the metal escape ladder to bend, and the fire may touch and burn off the polyester belt, if we don't notice this and think that the product is in good condition, if there is a fire again, using this already damaged product may cause injury or even death. Hope this helps. Thank you.

Q: With a brick exterior, our window width is just over 18"", from brick exterior to the lip of the inside sill. Will this securely cover that distance?

I have the same question, which I need an answer to before I know whether or not I can order this item. I ordered a ladder last week, only to find after receiving it that it needs a window sill width of 8" or less, and mine is 18" as the other questioner.

Q: Why isn’t amazon or the company answering a very simple question about the minimum and maximum window sill depth needed for this product!?

the minimum window sill depth needed is about 4", the maximum is 11", hope this helps. If have other issues or any ideas, please send email to mountvisionllc@yahoo.com to get assistance.

Q: can this ladder be used more than once?

Yes and no for this and similar ladders. Yes you can use it to practice but if you fold it back up the company does not want to be liable if you do something wrong. Therefore they consider it single use. Likewise, if you use it in an actual fire and somehow it's damaged they don't want to be responsible if you use it the next time and it doesn't work. So it's all about not wanting to be liable.

4.7/5

Product ID: 753422603

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Details

Material
Aluminium
Brand
Hausse
Product dimensions
36.8W x 18H
Colour
Red
Special feature
Durable

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Hausse Retractable 2 Story Fire Escape Ladder, 13 Feet

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Description

Hausse Retractable 2 Story Fire Escape Ladder, 13 Feet

Specifications

Manufacturer	Hausse
Part Number	724190825600
Product Dimensions	36.83 x 12.67 x 18.03 cm; 5.13 kg
Item model number	724190825600
Size	13FT
Colour	Red
Material	Aluminium
Item Package Quantity	1
Special Features	Durable
Batteries included?	No
Batteries Required?	No
Item Weight	5.13 kg

Have a Question? See What Others Asked

If this is one time use only how can you use it to practice? Is it one time emergency use?

With a brick exterior, our window width is just over 18"", from brick exterior to the lip of the inside sill. Will this securely cover that distance?

Why isn’t amazon or the company answering a very simple question about the minimum and maximum window sill depth needed for this product!?

can this ladder be used more than once?

Common Questions

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

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Great experience from order to delivery. Highly recommended!

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