SVAVO Automatic Soap Dispenser, 12oz / 350ml Battery Operated Touchless Soap Dispensers with Adjustable Soap Volume Infrared Sensor Countertop Auto Soap Container for Home School Kitchen, Black

Compared to the Simply Human model I previously used, this one is better designed. It's easy to install the batteries and the outside is sleek. Even the LED is a stylish bar instead of a little LED dot. It initially didn't work but after I took the soap reservoir off and dunked the tube end into a sink full of water and activated it a few times it started squirting out water like it should. After that it worked with the soap too. You also need to make sure the tube ends up inside of the soap reservoir rather than outside of it.Update - I bought four and the first one took two years to wear out (in the kitchen so got used a lot).

As my headline states, I have ordered several of these SVAVO soap dispensers, both black and white, over the years. Well before the pandemic caused the prices and availability to dwindle. I ordered an additional black and white unit, plus a different SVAVO soap dispenser this summer. Two out of three were DOA and the third died and stopped working in weeks. By the time I got around to contacting them, the 30 day window for shipping directly back to Amazon had passed. But you get a 90-day A-Z guarantee when working with a third party seller, so I contacted the seller. They gave me their troubleshooting list. I emailed them back and told them I did everything they asked and they still did not work. They asked me to send them a video. So I sent them a video, showing them the units I have to DO work and the ones that DO NOT. I told them I have bought many of these, the very first ones I bought have NEVER had an issue and are the most reliable. They gave me the run around and pretty much gave me their troubleshooting tips again as if I had never done anything. Got sick and tired of dealing with them, contacted Amazon and filed a complaint. After Amazon reviewed the correspondence and verified that I asked for a refund...AND they were unresponsive, my claim was approved. If you buy these, I hope they work!

I received the SVAVO Automatic Sensor Soap Dispenser in a few days after the order. The set-up was easy, it is solidly made, easy to fill, functions well. No drips, looks clean and sleek. I don't know about battery life or longevity of the product as I've only used it for a couple of weeks. I use it in the kitchen with regular dish soap. It has happened where the IR sensor didn't seem to recognize a plastic bowl underneath and wouldn't dispense. I had to put my hand in place to get it to "fire". I'm pleased, and will get one for the bathroom if it continues to operate well.

This is the easiest dispenser I've owned. Batteries are easy to access and change. Soap is easy to refill. Only issue I have is, this one sits by our basement bar sink - so it doesn't get used regularly. If the dispenser sits for a day or 2 without use, the soap falls down the line so it takes a few cycles to get it back up to the tip. Still - not a big deal for us - looks and works great.

This product worked great for a year-until the warranty was up. Then it stopped squirting out soap. The pump went out. I wrote customer service and they just wanted me to purchase a new product with an upgraded pump with a discount. When I clicked their link it said I already purchased the new product. Seems like a lot of this stuff from China is set to break after the warranty is up so you are forced to buy another. Oh well, I will be looking for a different product. Customer service was lacking a bit.

I really like that this product hides the adjustments for the amount being dispensed. My family thinks you need a handful to wash with. This has definitely saved us on excessive soap usage. The sensor is not as sensitive as some, but that is not always a bad thing. I do have to try twice sometimes to get it to work, but I don’t have issues with accidental dispensing. Overall, I am very pleased with this product and would purchase again.Update: The dispenser worker great for about 6 months, then died.

This thing is awesome! Tall enough to go above our bowl vanity sink. Hasn’t falsely dispensed soap yet and works better than expected. And the wife likes how it looks and matches our decor. The batteries load on top so no chance to be corroded by sitting in water. You’ll really enjoy having this item in your home!***update****After 8 months stopped working. The lights come on and seems to have power but the sensor no longer works the soap is no longer dispensed. Seems like you should get more than 8 months.

Our initial assessment was very good. Stylish and practical. One year later just stopped working. Reached out to supplier and awaiting response. Never received a response from the supplier. Don't buy this product or other products from SVAVO based upon our experience.